Saturday, Jul 21, 2018
One of America's Great Newspapers ~ Toledo, Ohio

Retail

Build-a-Bear closes stores over "Pay Your Age" deal

  • Build-a-Bear-Promotion-3

    Parents and kids wait in line for close to an hour at Coral Square mall in Coral Springs, Fla., for the Build-A-Bear Workshop Pay Your Age day event on Thursday.

    ASSOCIATED PRESS

  • Build-a-Bear-Promotion-1-1

    Parents and kids wait in line for close to an hour at Coral Square mall in Coral Springs, Fla., for the Build-A-Bear Workshop Pay Your Age day event Thursday, July 12, 2018. Customers were allowed customers to purchase a bear and pay their current age with a cap at $29, which was also available at its United Kingdom stores. The chain known for its customizable teddy bears and other stuffed toys couldn't handle the crowds Thursday and had to turn shoppers away. (Carline Jean/South Florida Sun-Sentinel via AP)

    ASSOCIATED PRESS

  • Build-a-Bear-Promotion-2-1

    Parents and kids wait in line for close to an hour at Coral Square mall in Coral Springs, Fla., for the Build-A-Bear Workshop Pay Your Age day event Thursday, July 12, 2018. An offer allowed customers to purchase a bear and pay their current age with a cap at $29, which was also available at its United Kingdom stores. The chain known for its customizable teddy bears and other stuffed toys couldn't handle the crowds Thursday and had to turn shoppers away. (Carline Jean/South Florida Sun-Sentinel via AP)

    ASSOCIATED PRESS

Build-A-Bear Workshop’s “Pay Your Age” promotion proved too popular, including at Toledo’s Franklin Park Mall.

The chain known for its customizable teddy bears and other stuffed toys couldn’t handle the crowds Thursday and had to turn shoppers away. It wrote in a Facebook post it closed lines at its stores in Canada and the U.S. due to overwhelming crowds and safety concerns.

The offer, which let customers buy a bear and pay their current age with a cap at $29, was also available at its United Kingdom stores.

Customers took to social media to complain afterward. The company said it knew people were disappointed and it would reach out soon. 

Toledoans online also expressed their displeasure. Like everywhere else, lines extended well past the store’s front doors. 

Click to comment

Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem?

Temporibus autem quibusdam et aut officiis debitis aut rerum necessitatibus saepe eveniet.

Copyright © 2018 Toledo Blade

To Top

Fetching stories…